Our Commitment
Last updated October 22, 2026
What follows is what this service will do for you, written so you can hold it to each line — and what it deliberately does not claim.
Answered every hour of every day
Call at three in the morning on a holiday and the line is answered. That is the point of a 24-hour number rather than an answering machine that promises Monday.
You are never billed for this service
There is nothing to pay here. No sign-up, no fee for the introduction, no charge if you decide not to go ahead at all.
A credentialled contractor who works locally
You are put through to an independent contractor who holds whatever licences, registrations and permits this trade and Illinois require for the job, carries its own insurance, and actually works in Champaign. Ask to see the paperwork before work starts — any contractor worth hiring expects the question.
One call fixes a bad match
A contractor who misses the appointment or rubs you the wrong way is a reason to call back, not to give up. Ask for a different one; it costs nothing and nobody will argue.
What is not being guaranteed here
This service does not stand behind the work, and it would be dishonest to suggest otherwise. The contractors are independent businesses; the quality of the job, and any guarantee on it, come from the contractor you hire.
The full disclaimer is on the disclaimer page.